Frequently asked questions.

FAQs for furniture and product ordering

FAQs for shipping and delivery

FAQs for workshop classes

About Us

What is Ugly Wood Company and what do you do?

We are a local, homegrown company that specialises in making custom wooden gifts and furniture. We enjoy speaking to each client to understand their needs to create the perfect piece for each individual.

We also provide introductory classes to woodworking for beginners who want to try their hands on this experience.

We’re proud to be a family-owned business, in that the business owner has, in fact, a family.

Where are you based?

Singapore!

Why are your products so expensive?

Because importing wood to Singapore is so expensive!

The lumber that we source are from trusted vendors and each timber board is carefully inspected during each phase of production. We do rigorous quality control for both natural hardwoods sourced directly from suppliers or the recycled cut-offs we collect from large, external factories as part of our sustainable initiatives.

How do I request for a product that’s not listed on the website?

If you have ideas on what you would like us to build, please reach out to us! You can do so through the contact page here.